Top 7 Scratch and Dent Appliances Near Me (2019 Guide)


Looking for scratch and dent appliances nearby and not sure where to look?

If you live in a big city, you will no doubt have a couple options. Even in a small city or town, there may be some used appliance stores near you.

1. Sears Outlet Scratch & Dent Appliances

Honestly, your best bet in terms of finding a wide variety of scratch and dent appliances is at a Sears Outlet. I want to emphasize that this is different from the regular Sears that everyone knows. Sears Outlet is a separate entity that specifically carries imperfect used appliances at steep discounts.

Why Sears Outlet?

There’s a Sears Outlet in 49 of the 50 states in America. Alaska is the only state that doesn’t have one, so if you’re reading this from Alaska, I would just skip to the next section.

What’s so great?

The main advantage that Sears Outlet has over traditional mom and pop stores and its largest competitors like Lowes and Home Depot is that they specifically focus on used, refurbished and dented products. Scratch and dent appliances are their bread and butter. It’s not like that they have some lonely aisle at the back of the store.

As a result, they have the biggest selection of discount appliances such as dryers, washers, ranges, ovens, range hoods, cook tops, microwaves, dishwashers and refurbished refrigerators. If you are not exactly sure what specific brand or model you want to purchase, and just want to browse and do some price comparison, this is the place to do it.

Did you know?

Contrary to popular belief, many of these so-called scratch and dent appliances are brand new and never even been out of the box! Even if a product has shown to have some cosmetic damage and wear and tear, they have all been thoroughly tested, and carry the same manufacturer’s warranty as the ones that are new and in the box.

Sears Outlet: New vs. Out of the Box

Sears Outlet carries two types of merchandise: new and out of the box. The new ones are still in the box and are directly from the manufacturers themselves who are looking to liquidate any out of season or overstock products. That is why even though they are brand spanking new, Sears Outlet is able to sell them much cheaper than your regular retail store.

Sears Outlet has 3 types of out of the box appliances:

              1. Floor Model: Basically an out of box unused model that has been out on the floor for display purposes and has very limited wear and tear.
              2. Refurbished: A model that was bought and then later returned. It has been tested and repaired if necessary. Again, has very limited wear and tear.
              3. Cosmetic Damage: Item has not been previously purchased or utilized but has experienced some cosmetic damage in the form of scratches and dents, but otherwise works perfectly fine.

Used Appliance Deals:

Their whole motto is “slightly imperfect, perfect prices” and they claim to have washers and dryers and refurbished refrigerators at 25-70% off regular retail prices. That is a substantial amount of savings which can equate to hundreds, if not thousands of dollars in your pocket if you are renovating your home or moving into a new one.

How I bought my first scratch and dent appliances at a Sears Outlet:

When I moved into my first family home and needed a refrigerator as well as a washer and dryer, I went to the Sears Outlet website and typed in my home address in the state of Illinois and found several locations close by.

I obviously chose the closest one, which also happened to be the biggest one.

When I got to the Sears Outlet, I met a very friendly worker named Patrick who gave me a run-down of my choices after I told them I was looking for a refurbished or dented model within my price range, which was less than $500.

He actually showed me quite a few brands like Samsung, KitchenAid, Electrolux, GE, LG, Maytag and Bosch. I was surprised to see the number of choices as I had expected I was only going to get just a few options.

I selected a Samsung refrigerator with a fairly extensive scratch in the front but it could easily be covered with one of my kid’s drawings.

I also asked about a warranty, and Patrick, to my delight, said that they do provide them.

Before forking over my credit card, I also did my due diligence, and checked out the same refrigerator model online and compared the prices at all the other competitor stores. I found that I had saved nearly $400! It is also worth noting that the selection at a Sears Outlet is huge and you’ll probably find multiple scratch and dent products to choose from. This is their biggest advantage over the mom and pop shops.

Cons of Shopping at a Sears Outlet

When shopping at Sears Outlet, ALWAYS check delivery and haul away fees. I can’t emphasize this enough! Unfortunately, they do not offer free shipping on most of their appliances, and so you will have to fork over some extra money or do it yourself. Sometimes you will find a great deal, but the exorbitant delivery fees may ruin the amount of savings.

2. Lowe’s Scratch and Dent Appliances

If you don’t have a Sears Outlet nearby, or you just don’t want to go to one, there are plenty of other options. The second largest hardware chain in America, Lowe’s has more than 2,000 physical stores and across the United States, Canada and Mexico.

On their website, they have appliance special values section that features products up to 35% off. In this section, you’ll find a lot of great deals on refrigerators, washers and dryers, which seems to be their bread and butter. The deals don’t last forever, so you’ll want to check the expiration dates and be mindful because they come and go.

Lowe’s Scratch and Dent Washers, Dryers and Refrigerators

The top brands that they carry are GE, Whirlpool, Samsung, KitchenAid, LG, Frigidaire, Bosche, Premier and Maytag. I really like that Lowe’s also offers free delivery for any major appliances that are priced $396 or higher. This only applies to standard deliveries in the United States.

If you visit the actual store, you will usually find the scratch and dent appliances in the aisle right next to the appliance section. Again, the selection will be pretty limited. I had a friend purchase a Samsung television for around $800. The regular store price would have cost $1,500. There were a few scratches on the screen itself, but it was more towards the side and was unnoticeable when it was turned on.

Overall, while the value proposition might not as be as enticing as Sears Outlet, Lowe’s still offers a sizable chunk off the regular prices you’ll see at other retail store.

3. Home Depot Scratch and Dent Appliances

Home Depot is the biggest home improvement company in America with close to 2,300 stores in the United States, Canada, Mexico and Puerto Rico.

When I first became obsessed with finding discount appliances, Home Depot was the first place I checked out since it had the largest presence in this space.

Similar to Lowe’s, the Home Depot website has special values for appliances that you can browse. They have a nice filter menu where you can look at products by bestsellers, popularity or differences in price values. Like Lowe’s, Home Depot focuses mostly on dryers, washers and refrigerators. So if these are the appliances that you are searching for, you are in luck.

Most of the deals seem to be in the 20 to 30% off range, however, there are a few in the mid to high 30% range as well.

Warning about Home Depot:

While I have never had a bad experience shopping at Home Depot, I’ve had a few friends that got burned when they tried to return faulty products. Unfortunately, they do not accept returns for a lot of major appliances.

4. Best Buy Scratch and Dent Appliances

Truth be told I never really considered Best Buy in terms of finding steep discounts on appliances. The only things I have bought from Best Buy were mostly all electronics–video games, consoles, phones and televisions. However, they carry a lot of open box appliances, including washers and dryers.

If you don’t plan on ordering scratch and dent appliances online and want to visit the stores, CALL beforehand. This will save you a lot of time and gas because you will know exactly what they carry.

5. Costco Appliances – Best Place to Buy New Appliances (non-scratch and dent)

I love Costco, especially there $5 3lb rotisserie whole chicken which I eat for multiple meals (lunch and dinner) and their $1.50 hot dog. And who can forget their samples? I remember as a kid, wandering around the store and my parents telling me to go wild.

But how are their appliance deals?

I’ve always associated Costco with buying food in bulk and never really bought any products, let alone appliances. One thing I’ve come to learn is that most of the appliances from mom and pop shops come from the same distribution center. If you take into consideration, delivery and installation, Costco often times beats their prices. My friend who recently bought a refrigerator said his final price tag was $100 less than any of the other stores in his vicinity.

I also discovered that outlets with price matching, can’t match with Costco’s prices because Costco uses a different serial number, which is usually the same but they just add a “K” at the end.  

Why do they do this?

At first I thought the Costco products were different, however, after calling up multiple manufacturers, I discovered that they are the exact same products regardless of the different serial numbers.

My friend who is in the industry told me that Costco often takes over the warranties directly from the suppliers, so that they can provide the products at a reduced cost, since Costco takes over any liabilities after the transactions.

Overall, I trust Costco over many of the major appliance stores on this list. They often commercialize high quality products and usually provide some added value.

Costco also has some of the best return policies I’ve ever seen. They even allow some returns, even after a year! If you use their credit card, you can even get a few more years added on to the warranty.

6. Brandsmart Scratch and Dent Appliances

If you are located in Florida or Georgia, you might want to add Brandsmart to your list. They have several locations along the east coast of Florida from Miami to West Palm Beach. They have two locations in Atlanta, Georgia.

What I like about them is that they have a 110% price guarantee, so you can shop with confidence that you’re getting the best deals. Brandsmart also has a “No Lemon Guarantee”, which stipulates that if any appliance fails 3 times within a 6 month period, they will replace the product.

7. ABC Warehouse Scratch and Dent Appliances

ABC Warehouse is family owned and operated since 1963. They have 42 stores in Michigan, Ohio and Indiana. They run by the slogan “The Closest Thing to Wholesale”.

I really like that they provide free delivery on appliances store-wide.

Their store hours are as follows:

  • Mon – Fri from 10AM to 9PM
  • Sat 10AM to 7PM
  • Sun 12PM to 5PM
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