Lowe’s Scratch and Dent Appliances in 2024 (NEW Guide)

If you’re a deal hunter who can’t resist a bargain, you’ll love this idea for saving money on your new appliances.

Like cars, appliances depreciate in value the moment you drive off with them – so why not stay a step ahead of the game and get a deep discount on a dented refrigerator or a dishwasher that got scratched in transport?

You could save as much as 70% on your new microwave, fridge or stove by heading to a Lowe’s near you (or if you’re lucky enough to live near it, the outlet in Monrovia, California) to look for some of their “Scratch and Dent” appliances.

What Are Lowe’s Scratch And Dent Appliances?

Lowe’s “Scratch and Dent” appliances are appliances that have gotten damaged at some point between the manufacturer and the store, or even at the store itself. This cosmetic damage is typically in the form of – you guessed it – scratches and dents.

Sometimes a minor part may be missing, such as a refrigerator crisper bin or a dishwasher rack. Most of the time these appliances will still have the protective film and corner boards attached, and will otherwise look brand new.

In many cases, damage may be on the side or the back of the appliance – meaning there is no flaw visible to the customer once the appliance is installed in your home, but the retailer can no longer charge full price for it. In other words, their loss is your gain! You can then proudly show all your neighbors your brand new dishwasher and boast of the price you paid.

Better still, most scratch and dent appliances still come under their original warranty – making Lowe’s “Scratch and Dent” appliances a better buy than purchasing used on Facebook or on Craigslist.

Tips For Shopping For Your Lowe’s Scratch And Dent Appliances

Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and source a large number of appliances at once. Instead of purchasing one fridge for $3,000 – you could pick up 2 or 3 for that price. Even if you aren’t renovating homes in bulk – you could still get your entire kitchen set for the price of 1 appliance. Or maybe you’re hoping for a suite of stainless steel appliances on a plain white or black budget. Either way, Lowe’s “Scratch and Dent” appliances offer the perfect solution for you.

Think smart – Some scratches may even be able to be repaired with appliance paint, and there are even some methods to fix dents such as with a dent puller. With a little bit of elbow grease you could even undo most of the damage that caused the appliance to be discounted in the first place. #Winning!

Plan ahead – Before you go shopping, have a plan in mind. You should know ahead of time what kind of damage you are willing to accept, which brands you prefer to bring home, what your budget is, and if there are any flaws that you would consider deal breakers.

Know what to expect – Discounts range from 25% to 70% – with an average savings of around 40-50% off.
Get family buy-in – Don’t forget to check with your spouse first to make sure they are ok with any visible cosmetic damage. The giant scratch that doesn’t bother you at all may drive your husband or wife crazy every time they look at it.

Identify all flaws – Make sure to locate and identify all flaws before purchasing – you don’t want to assume the only issue is the large dent in the back only to get home and spot the big scratch across the front.

Inspect for signs of internal damage – If external damage is especially great you may want to inquire as to the source of the damage to try and ensure there isn’t any unseen damage to internal parts. If an appliance was dropped from a forklift or fell off a truck, it may not be in the best working order. Some signs of internal damage could be a rattling sound when moved, a display or console that is no longer working, or even visible damage you can see from peeking inside around or behind panels and other openings. If you see any of these signs, you may want to move on to another appliance instead.

Be aware of deal-breakers – You will probably want to avoid any appliances with cracked glass screens or control panels. This could pose a problem later on if the glass shatters any further. Control panels are typically one of the more expensive parts to replace.

Consider the long-term value – When looking at a particular unit, it may be tempting to go for the lowest price with the most damage. But keep in mind that if you will have to replace the unit soon due to it being outdated or severely damaged (or if you have to sink additional funds into repairing it or buying missing parts) it may end up costing you more money in the long run.

Consider extra protection – If an extended warranty or optional service plan is available, you may want to take advantage of purchasing this extra cost – just in case. That way, if something does go wrong later on down the road, you’re covered.

Be prepared for a little extra work – Delivery and installation is typically going to be on you, as well as removal and haul away of your old appliance.

Text Lowe’s – To ask Lowe’s a question about their “Scratch and Dent” appliances or even check inventory near you, you can text 704-313-1818 instead of calling customer service.

Ways To Save Even More On Lowe’s Scratch And Dent Appliances

Ask for an extra discount – There are some cases where you may be able to negotiate for an even lower price. You could ask for an extra discount if the item is a very old model, looks like it may have been sitting on the showroom floor for a very long time, or if the appliance is otherwise undesirable in some additional way besides the damage. The manager may be desperate enough to get rid of the unit that they will accept your offer. It doesn’t hurt to ask!

Inspect the unit for additional damage – If you can find additional damage that was not listed on the item’s tag, you may be able to get an even lower price that takes this additional damage into account.

Ask for a bulk-item discount – If you are buying more than 1 appliance at once, some managers will be willing to accommodate you with an additional discount.

Purchase discounted Lowe’s gift cards – This is a great option for saving extra money at Lowe’s no matter what you buy. Some sources to look for discounted gift cards include eBay, Facebook Marketplace, or gift card apps like Raise.


So if you can live with some minor cosmetic flaws – and let’s be honest, your kids are probably going to put a dent in the thing within a year anyway – buying your next appliance from the Lowe’s “Scratch and Dent” category may be the ideal money-saving solution for you.

Have you ever bought a Lowe’s Scratch and Dent appliance? Let us know your experience in the comments below!